Hi there,

there are two billing issues which we are aware of.

1. Invalid phone number error : To fix the issue, add a +0 or a +1 to the beginning of the phone number.

2. Billing Address: for some NEW users of Kobos, we have found that the macro behind the credit card information is incorrect. This is being beta tested at the moment (January 18th) and should roll out as an upgrade over the next few days.

Please do contact the Kobo help desk if you are concerned about the above or if you have any other issues. help@kobobooks.com

Hi there,

version 1.9.16 is now available for download. This upgrade consolodates the Home screen, improves the page turn and search options, provides crisper text and even provides tailored Recommended or New lists.

To start this upgrade, turn the unit on. Then tap on the Sync button (the cloud-like icon). Once this sync is completed, turn your Kobo off for a moment, then turn on again. You should see a screen telling you to pay attention, it's upgrading!

Do let us know what you think or if there are other improvements you'd like to see.

Paula

The Kobo Vox eReader is just the beginning of a great eReading experience. What makes Vox so different from any other eReader?

• The Kobo Vox is a lightweight, open Android tablet.
• Easy to navigate 7 inch capacitive touch screen that you can change to suit your reading environment – day or night, indoors or outside.
• Listen & watch with Vox. Music formats supported include mp3, aac, 3gp; and video formats include mp4, webm & 3go.
• Check your emails or surf the web anytime, with built-in WiFi & USB connectivity.
• Expandable storage – 8GB on board and will take up to a 32GB Micro-SD. 1GB is about1000 eBooks or magazines, so you can definitely carry your library with you.
• Access to over 2 million eBooks, and thousands of New Zealand and International magazines & newspapers including back issues on most titles,
• Vox supports the open format (ePub and Adobe DRM) eBooks, as well as PDF’s.
• Pre-loaded apps include Zinio, PressReader, Facebook and Twitter – and because Vox is open Android, it’s easy to load more, with over 15000 free apps available!

Please see the attached document for more about the Vox features, and how to get the most out of your device. Please note that Vox should be charged for at least 2 hours prior to the initial set up and use.

The Kobo eReader Touch is just the beginning of a great eReading experience, with new design features that put the focus back on reading.

Please note that while you can use your Kobo Touch straight from the box, we recommend that you charge it fully immediately after set-up.

This document is intended to cover the Basics, Set-Up, New Features, & Specifications comparing Touch with WiFi editions. You can view a printable version (along with images) by clicking on the link below.